Updated: March 16, 2020
In recognition of the evolving COVID-19 outbreak, we wanted to provide acknowledgement that our organization is aware and is proactively initiating business continuity activities accordingly.
Actions we are taking
- Affirmity is monitoring the situation closely, keeping the health and safety of our employees in mind, while also ensuring that our business continuity capabilities will allow us to continue providing services to our clients.
- Providing direction and timely information to our workforce with regard to proper precautions and healthcare options.
- We have implemented our pandemic plan and all Affirmity staff are now working remotely.
Some technical factors of our business continuity capabilities
- Geographically dispersed office locations, allowing for migration of business functions, if needed.
- Cloud-based business systems, allowing for continued business functions regardless of local office operations status. All employees can work remotely.
- Primary and Disaster Recovery hosting facilities are geographically separated, void of regional dependencies that could be affected by a pandemic event.
- Corporate infrastructure architected to support secure remote worker access, with multiple regionally separated access points.
- All client data remains in our secure data centers even when our employees work remotely.
Our assurance to our clients
This is an unprecedented time for everyone, and the situation is changing daily. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service without disruption.
Questions or more information
If you have questions about our plan or steps that we are taking to address the outbreak, you can contact your account manager or the support team. We will provide updates and further guidance as needed.